H
HelpScout
Query HelpScout conversations and mailboxes.
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About
Auto-generated
HelpScout is a Model Context Protocol server in the Communication category. It lets AI assistants that speak MCP call its tools and read its resources over STDIO.
Example tools
Illustrative tool names — the actual tool set is defined by the server at runtime.
send_message
Post a message to a channel or user
list_channels
List channels the bot can access
search_messages
Search messages by query and date range
Screenshots
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Frequently Asked Questions
Common questions about HelpScout.
- What is the HelpScout MCP for?
- The HelpScout MCP allows users to query HelpScout conversations and mailboxes. It helps integrate HelpScout data into other systems or workflows, facilitating communication-related tasks.
- How do I configure the HelpScout MCP with an MCP client?
- Configuration typically involves providing the MCP client with the server details and your API key. Specific steps will vary by client, but it generally involves adding a new server and inputting connection parameters.
- Does the HelpScout MCP require credentials?
- Yes, the HelpScout MCP uses an API key for authentication. You will need to provide a valid API key to access its functionalities.
- What are the common uses of the HelpScout MCP?
- Typical use cases include retrieving conversation histories, monitoring mailbox activity, and integrating support data into custom dashboards or reporting tools. It's useful for automating support workflows.
- Is there a cost associated with using the HelpScout MCP?
- The HelpScout MCP itself is provided by the community. Any costs would be associated with your underlying HelpScout service subscription, as the MCP provides an interface to that service.
- What is a potential limitation when using the HelpScout MCP?
- A limitation could be that the MCP's capabilities are restricted to querying, as indicated by its description. It may not support actions like creating or updating conversations directly, depending on its implementation.
Install HelpScout
Claude Desktop
Add this to claude_desktop_config.json.
{
"mcpServers": {
"helpscout": {
"command": "npx",
"args": [
"-y",
"@modelcontextprotocol/server-helpscout"
]
}
}
}Cursor
Add this to ~/.cursor/mcp.json.
{
"mcpServers": {
"helpscout": {
"command": "npx",
"args": [
"-y",
"@modelcontextprotocol/server-helpscout"
]
}
}
}VS Code
Add this to your workspace settings.json.
{
"mcp.servers": {
"helpscout": {
"type": "stdio",
"command": "npx",
"args": [
"-y",
"@modelcontextprotocol/server-helpscout"
]
}
}
}Reviews
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