I
Intercom
Read Intercom conversations and users.
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About
Auto-generated
Intercom is a Model Context Protocol server in the Communication category. It lets AI assistants that speak MCP call its tools and read its resources over STDIO.
Example tools
Illustrative tool names — the actual tool set is defined by the server at runtime.
send_message
Post a message to a channel or user
list_channels
List channels the bot can access
search_messages
Search messages by query and date range
Screenshots
No screenshots yet.
Frequently Asked Questions
Common questions about Intercom.
- What is the Intercom MCP?
- The Intercom MCP allows you to programmatically access and manage Intercom conversations and user data. It functions as a communication tool, enabling integration with your Intercom instance for various automated workflows.
- How do I configure the Intercom MCP in a client such as Cursor?
- Configuration typically involves providing the MCP's slug, 'intercom', and your API key within the client's settings. Specific steps depend on the client's interface for adding new MCPs and managing credentials.
- Does the Intercom MCP require authentication?
- Yes, the Intercom MCP uses an API key for authentication. You will need to obtain a valid API key from your Intercom account to use this MCP.
- What are the primary capabilities of the Intercom MCP?
- This MCP's primary capabilities revolve around reading Intercom conversations and user information. It focuses on data retrieval rather than creating new content or performing extensive modifications.
- Is there a cost associated with using the Intercom MCP?
- The Intercom MCP itself does not have a separate cost; however, its use is dependent on your existing Intercom subscription. Any costs are related to your Intercom service plan.
- What is a key limitation of the Intercom MCP?
- A key limitation is its primary focus on reading data. This MCP is designed for retrieving conversations and user details, and it may not support extensive write operations or advanced Intercom features.
Install Intercom
Claude Desktop
Add this to claude_desktop_config.json.
{
"mcpServers": {
"intercom": {
"command": "npx",
"args": [
"-y",
"@modelcontextprotocol/server-intercom"
]
}
}
}Cursor
Add this to ~/.cursor/mcp.json.
{
"mcpServers": {
"intercom": {
"command": "npx",
"args": [
"-y",
"@modelcontextprotocol/server-intercom"
]
}
}
}VS Code
Add this to your workspace settings.json.
{
"mcp.servers": {
"intercom": {
"type": "stdio",
"command": "npx",
"args": [
"-y",
"@modelcontextprotocol/server-intercom"
]
}
}
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