Z
Zendesk
Read Zendesk tickets, users and organizations.
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About
Auto-generated
Zendesk is a Model Context Protocol server in the Communication category. It lets AI assistants that speak MCP call its tools and read its resources over STDIO.
Example tools
Illustrative tool names — the actual tool set is defined by the server at runtime.
send_message
Post a message to a channel or user
list_channels
List channels the bot can access
search_messages
Search messages by query and date range
Screenshots
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Frequently Asked Questions
Common questions about Zendesk.
- What is the primary function of the Zendesk Communication MCP?
- This MCP allows you to read Zendesk tickets, user information, and organization data. It provides programmatic access to your Zendesk instance for integration and automation tasks.
- How do I authenticate with the Zendesk Communication MCP?
- Authentication for this MCP uses an API key. You will need to obtain an API key from your Zendesk account settings and configure it within your MCP client.
- What kind of data can I access using this Zendesk MCP?
- You can access data related to Zendesk tickets, user profiles, and organizational structures. This includes details like ticket status, requester information, and company details.
- Does this Zendesk MCP require any special licensing or incur costs?
- The MCP itself is open source and available on GitHub. However, access to Zendesk services and your specific Zendesk plan may incur costs from Zendesk directly.
- What is a limitation when using the Zendesk Communication MCP?
- This MCP is designed for reading data from Zendesk. It does not provide functionality for creating or modifying tickets, users, or organizations. You cannot update information with this MCP.
Install Zendesk
Claude Desktop
Add this to claude_desktop_config.json.
{
"mcpServers": {
"zendesk": {
"command": "npx",
"args": [
"-y",
"@modelcontextprotocol/server-zendesk"
]
}
}
}Cursor
Add this to ~/.cursor/mcp.json.
{
"mcpServers": {
"zendesk": {
"command": "npx",
"args": [
"-y",
"@modelcontextprotocol/server-zendesk"
]
}
}
}VS Code
Add this to your workspace settings.json.
{
"mcp.servers": {
"zendesk": {
"type": "stdio",
"command": "npx",
"args": [
"-y",
"@modelcontextprotocol/server-zendesk"
]
}
}
}Reviews
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